OUR STORE

VISIT OUR NEW
STORE IN Australia

80 Franklin St Framingham, MA 01702-6671

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you offer?

We provide a wide range of cannabis-related products, including flowers, edibles, concentrates, vapes, and accessories. Each product is carefully sourced to ensure quality and compliance.

Is it legal to buy cannabis products in Australia?

Our products are sold strictly in accordance with Australian laws and regulations. Please check your local state or territory rules before purchasing, as cannabis laws vary across Australia.

How do I place an order?

Simply browse our online store, add items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.

What payment methods do you accept?

We accept major credit/debit cards, secure online payment gateways, and other approved methods listed at checkout.

How long does delivery take?

Delivery times vary depending on your location. Orders are typically processed within 1–2 business days, with shipping taking 3–7 business days across Australia.

Is shipping discreet?

Absolutely. All orders are packaged discreetly to protect your privacy, with no mention of cannabis on the packaging.

 

Can I track my order?

Yes. Once your order has been shipped, you’ll receive a tracking number via email to monitor your delivery.

What is your refund/return policy?

We accept returns for unopened products within 14 days of delivery. Refunds are processed once the returned items are received and inspected. Due to health and safety regulations, opened products cannot be returned.

 

Who can I contact for support?

You can reach our customer service team via the Contact Us page on our website or by emailing info@gethighnowaustralia.com. We aim to respond within 24 hours.

INFORMATION ABOUT US

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